We always strive to get you the maximum rent possible, however we also must keep in mind setting the correct market rent to get your property rented as soon as possible.

To do this, we consider these factors:

Demand: is there currently a high or low demand for rental properties? This can be seasonal and affected by a number of factors

What is available now: we look at properties currently available for rent and consider their location and features for comparison to calculate a maximum rent for your property

What we have rented right now: we compare your property with what we have currently rented, taking into account property location and features

These factors allow us to give you enough information to set the right rent for your property.

As a full featured property management company, all we do is property professional management.

We provide a complete range of services to our clients including effective marketing, careful tenant selection, expert lease negotiation, timely and proactive communication, regular and thorough property inspections, preventative and reactive property repairs and maintenance, zero tolerance rent arrears management, landlord cash flow management and regular rent reviews.

As with any insurance policy, it is not compulsory to have landlord insurance on your property. However, we strongly recommend that every property investor has a specific landlord insurance policy in place for their property. Landlord insurance protects you in the event of a tenant not paying rent, departing the property early or damaging the property. It also includes public liability and limited cover for contents (e.g. floor coverings, curtains). Please contact your property manager for further information.

Maintenance requests are managed through our online portal, ensuring quick response times and efficient resolution by our trusted contractors.

Our tenant screening process includes background checks, credit history evaluation, and reference verification to ensure reliable tenants.

We conduct thorough property inspections quarterly to ensure the property is well-maintained and to address any potential issues promptly.

Rental payments are collected electronically and disbursed to property owners mid-month and end of month, with detailed financial statements provided.

One of the most common misconceptions about finding an agent to manage your property is that they need to be in the neighbourhood. Long gone are the days when prospective tenants went from real estate agency to real estate agency looking for homes to rent in any given area. They simply don’t have the time.

Almost 100% of our entire tenant enquiry now comes from online. This means that we can quickly and easily lease properties in a very large geographic area. We can also very quickly assess rents in any given area to determine what the right amount of rent is for a property.

At Mynk Realty, we easily manage properties in many different suburbs on the Gold Coast and all from one office location.

If you believe you may be late with a rent payment, you must notify us in writing at least three working days beforehand so we can inform the landlord who will need time to make arrangements to cover their own mortgage payments and costs relating to the property. 

When we are not advised of a late rent payment, the process is as follows: 

Day 1: Tenant is sent a text message.

Day 4: Our team calls and emails the tenant.

Day 8: Our team will call, email and issue a Form 11 Notice to Remedy Breach

If rent arrears remains outstanding on the expiry date of the Form 11, a lease termination notice is issued

If property is not vacated on the expiry date of the notice to leave, termination will be lodged with QCAT.

Maintenance requests are managed through our online portal, ensuring quick response times and efficient resolution by our trusted contractors.

Our tenant screening process includes background checks, credit history evaluation, and reference verification to ensure reliable tenants.

We conduct thorough property inspections quarterly to ensure the property is well-maintained and to address any potential issues promptly.

For legal and security reasons, we are unable to issue keys early, or grant access to the property any earlier than the allocated tenancy start date. Tenants often ask for early access to move boxes into a garage or bedroom, or to give a removal company access. We appreciate your understanding that under no circumstances will early access be granted.

We aim to solve all requests within 14 days. Please note that all requests are subject to tradesmen availability and we always endeavour to complete requests as quickly as possible. If your request has not been completed within 14 days, please email your Property Manager with a follow up.

If it’s an emergency, please follow the instructions under the “emergency” contacts on your lease. In the event that the emergency contact numbers are not available, please do your best to find an emergency supplier that is available to solve the issue. In the event that you have needed to use a supplier not prescribed for in your lease agreement, please email your Property Manager all details relevant to the incident.